Frequently asked questions
1. What services does Astrum offer?
Astrum specializes in world-class residential and commercial entertainment and management systems. Our services include home automation, multi-room audio and video, lighting control, custom cinema installations, and smart integration of AV systems for seamless living and working environments.
2. Do you provide both residential and commercial solutions?
Yes. Whether you’re looking to elevate your home entertainment experience or upgrade your business with advanced management systems, Astrum provides tailor-made solutions for both residential and commercial clients.
3. What brands do you work with?
We partner with leading global brands such as Crestron, JL Audio, Bryston, Meridian, and Digital Projection to ensure superior quality, performance, and reliability in every project.
4. How can I get a quote for my project?
You can easily request a free home entertainment quote through our website’s homepage banner or contact form. Simply share your requirements, and our team will get in touch with a personalized proposal.
5. Do you provide installation and setup services?
Absolutely. Astrum offers end-to-end services, including system design, installation, configuration, and post-installation support to ensure a smooth, fully functional experience from day one.
6. Can I customize my entertainment system?
Yes, every project we take on is fully customizable to your preferences, property layout, and lifestyle. Our experts collaborate with you to design the perfect setup that matches your vision.
7. What kind of after-sales support do you offer?
We believe our relationship doesn’t end at installation. Astrum provides ongoing technical support, troubleshooting, and maintenance to keep your systems performing at their best.
8. How long does installation usually take?
Installation time depends on the complexity and size of your project. While smaller setups may take a few days, larger or customized installations can take several weeks. Our team will provide a clear timeline during the consultation phase.